Category: Technology Strategy

AI Task Automation Design

AI task automation design is the process of planning and creating systems where artificial intelligence performs routine or repetitive tasks that would otherwise be handled by humans. This involves identifying tasks that can be automated, selecting appropriate AI tools or technologies, and organising how the system will operate. The goal is to improve efficiency, reduce…

Behaviour Mapping Engine

A Behaviour Mapping Engine is a system that tracks, analyses, and organises patterns of actions or responses, often by people or systems, in various contexts. It collects data about behaviours and maps them to specific triggers, outcomes, or environments. This helps organisations or developers understand and predict actions, making it easier to design effective responses…

Cloud Budget Monitor

Cloud Budget Monitor is a tool or service that helps track and manage spending on cloud computing resources. It provides real-time updates on costs, alerts when spending approaches set limits, and offers detailed reports to help users understand their cloud expenses. By using a Cloud Budget Monitor, organisations can avoid unexpected charges and keep their…

Customer Journey Tool

A customer journey tool is software that helps businesses map, track, and analyse the steps a customer takes when interacting with their brand. It visualises the entire process, from first contact through to purchase and beyond, highlighting key touchpoints and customer experiences. These tools help identify pain points, opportunities, and areas for improvement in the…