Transformation FAQ Management is the process of organising and maintaining a set of frequently asked questions and answers related to business or organisational change initiatives. It aims to address common concerns, clarify processes, and support staff or stakeholders as they navigate through new changes. By keeping these FAQs updated and accessible, it helps reduce confusion…

Transformation Ambassadors are individuals within an organisation who support and promote major changes, such as new technologies, processes or ways of working. They help explain the reasons for change, answer questions and encourage others to get involved. By acting as role models and sources of support, they make it easier for their colleagues to adapt…

The Digital Champions Network is an initiative that trains individuals, called Digital Champions, to help others improve their digital skills. These Champions support people in their communities or workplaces to use digital tools and access online services. The network provides resources, training, and a supportive community for Digital Champions to share experiences and advice.

Incentives for digital uptake are rewards or benefits offered to encourage people or organisations to start using digital tools, services, or platforms. These incentives can include discounts, free trials, loyalty points, or access to exclusive features. The goal is to make digital options more attractive and help users overcome hesitation or barriers to adoption.

Behavioural nudges in transformation are small changes in how choices are presented to people to encourage them to make decisions that support a desired change. These nudges do not force anyone to act but make certain behaviours easier or more appealing. They are used in organisational change, public policy, and other settings to help guide…

Gamification of change means using elements from games, such as points, badges, leaderboards, and challenges, to encourage people to adopt new behaviours or processes. It makes the process of change more engaging and rewarding, helping people stay motivated and interested. This approach is often used in workplaces, schools, and communities to support difficult or unfamiliar…

Culture change in transformation refers to the process of shifting the shared values, beliefs and behaviours within an organisation to support new ways of working. This is often necessary when a company is undergoing significant changes, such as adopting new technologies, restructuring or changing its business strategy. Successful culture change helps employees adapt, collaborate and…

Cross-Functional Ideation is the process of generating ideas by bringing together people from different departments or areas of expertise within an organisation. This approach encourages a mix of perspectives, skills, and experiences, which can lead to more creative and effective solutions. By working across traditional boundaries, teams are better able to address complex problems and…

Innovation KPIs, or Key Performance Indicators, are measurable values used to track how successfully an organisation is generating and implementing new ideas. They help companies understand whether their innovation efforts are leading to real improvements, such as new products, better services, or increased efficiency. By monitoring these indicators, organisations can make informed decisions about where…

Business-led innovation hubs are organised spaces or networks where companies lead collaborative efforts to develop new products, services, or technologies. These hubs are often set up and managed by businesses, sometimes in partnership with universities or governments, to encourage practical, market-driven innovations. They provide resources such as funding, mentorship, and access to specialised equipment, helping…