📌 Process Automation Metrics Summary
Process automation metrics are measurements used to track and evaluate the effectiveness of automated business processes. These metrics help organisations understand how well their automation is working, where improvements can be made, and if the intended goals are being achieved. Common metrics include time saved, error reduction, cost savings, and process completion rates.
🙋🏻♂️ Explain Process Automation Metrics Simply
Think of process automation metrics like keeping score in a game. They show you how well your automated systems are doing, helping you spot problems and see if things are running smoothly. Just like checking your grades at school, these numbers let you know if your efforts are paying off or if you need to make changes.
📅 How Can it be used?
Process automation metrics can be used to monitor how much time a new invoice processing system saves compared to manual handling.
🗺️ Real World Examples
A hospital implements automated appointment scheduling and uses process automation metrics to measure the reduction in patient wait times and booking errors, helping them adjust the system for even better performance.
A retail company tracks the number of orders processed automatically versus manually by their e-commerce platform, using these metrics to identify bottlenecks and decide where to expand automation.
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