Mobile app development is the process of creating software applications that run on smartphones and tablets. It involves designing the user interface, writing code, and testing the app to ensure it works smoothly on mobile devices. Developers use specific tools and programming languages suited for platforms like Android and iOS to build these apps.
Test management is the process of organising and controlling the testing of software to ensure it meets quality standards. It involves planning, monitoring, and tracking test activities, as well as managing resources, schedules, and documentation. The goal is to identify issues early and make sure the software works as expected before it is released.
Quality assurance software is a digital tool or suite designed to help teams check and improve the quality of their products or services before they reach customers. It automates testing, tracks issues, and ensures that everything meets required standards. By using such software, organisations can catch mistakes early, reduce errors, and deliver more reliable results.
Net Promoter Score (NPS) software is a tool that helps organisations measure customer loyalty by asking customers how likely they are to recommend the business to others. The software automates the process of sending surveys, collecting responses, and calculating the NPS based on the answers. It often provides reports and analytics to help businesses understand…
Customer Experience Management, or CEM, is the process of overseeing and improving every interaction a customer has with a business. It involves understanding customer needs, tracking their journeys, and making changes to products, services, or support to ensure a positive experience. The goal is to create loyal customers who are happy with their interactions and…
User feedback software is a digital tool that helps organisations collect, manage and analyse comments, suggestions or issues from people using their products or services. This type of software often includes features like surveys, feedback forms, polls and data dashboards. It enables companies to understand user experiences and make improvements based on real opinions and…
Roadmapping software is a digital tool used by teams and organisations to plan, visualise, and communicate the timeline and progress of projects or products. It helps map out key milestones, tasks, and deadlines, ensuring everyone involved understands the plan and their responsibilities. By using roadmapping software, teams can adjust priorities, track changes, and keep stakeholders…
Product management software is a digital tool designed to help teams plan, develop, and manage products throughout their lifecycle. It centralises tasks such as roadmapping, feature tracking, and feedback collection, making it easier for teams to collaborate and stay organised. This software often integrates with other tools to support communication, scheduling, and reporting, ensuring that…
Whiteboard software is a digital tool that allows people to draw, write, and share ideas visually on a virtual canvas. It is often used for brainstorming, planning, teaching, and collaborating, especially when participants are not in the same physical space. Users can add shapes, notes, diagrams, and images, making it easy to communicate and organise…
Mind mapping software is a digital tool that helps people organise information visually. It allows users to create diagrams that show ideas, tasks, or concepts connected to a central theme. This software makes it easy to rearrange and expand ideas, making complex information more manageable and clear.