An Employee Exit Tool is a digital system or software designed to manage the process when an employee leaves a company. It helps ensure that all necessary steps, such as returning equipment, revoking access to systems, and conducting exit interviews, are completed. This tool streamlines the exit process, making it easier for both the departing…
A digital filing cabinet is an organised system for storing, managing, and retrieving electronic documents on a computer or online platform. It replaces traditional paper-based filing cabinets by allowing users to sort files into folders, label them, and search for specific documents quickly. Digital filing cabinets help keep information secure, reduce clutter, and make it…
A goal tracker is a tool or system used to record, monitor, and manage progress towards specific objectives. It helps individuals or teams set targets, break them into smaller steps, and measure achievements over time. Goal trackers can be digital apps, spreadsheets, or even paper journals designed to keep users accountable and motivated.
A capacity planning tool is software or a system that helps organisations determine how much resource or infrastructure they need to meet future demands. It analyses data on current usage, forecasts future requirements, and suggests adjustments to ensure resources are not overused or underused. This tool can be used for various resources, such as staff,…
A Tech Debt Manager is a person, tool, or process dedicated to identifying, tracking, and reducing technical debt in software projects. Technical debt refers to shortcuts or temporary solutions in code that make future changes harder or slower. Managing tech debt helps teams maintain software quality and allows for smoother updates and improvements over time.
Experience mapping is a method used to visually represent a person’s journey through a service, product, or process. It highlights what users do, think, and feel at each stage, helping teams understand their experiences and identify pain points. This approach supports better decision-making by showing where improvements could make the biggest difference for users.
A Project Sync Tool is a type of software that helps team members keep their work and files up to date across different devices and locations. It automatically updates changes made by any user so everyone always has the latest version of documents, tasks, or code. These tools are commonly used to prevent confusion, duplicate…
An Employee Hub is a central online platform where staff can access information, resources, and tools related to their work. It often includes features like company news, HR policies, forms, contact directories, and links to common applications. The goal is to make it easier for employees to find what they need and stay informed about…
Service blueprinting is a method used to visually map out the steps involved in delivering a service to customers. It shows the interactions between customers and employees, as well as the behind-the-scenes processes that support the service. This helps organisations identify potential problems and improve the customer experience.
A Quote Manager is a tool or software feature that helps collect, organise, and manage quotations from various sources. It allows users to save, categorise, and retrieve quotes for reference, presentations, or projects. This can include famous sayings, book excerpts, customer testimonials, or price quotes used in business transactions.