Subscription Insights are data and analytics that help businesses understand how customers use and pay for subscription-based products or services. This information can show trends such as how many people sign up, how long they stay subscribed, and why they might cancel. By looking at these patterns, companies can make better decisions about pricing, features,…

A journey mapping tool is a digital or physical resource that helps teams visualise and understand the steps a customer or user takes when interacting with a product, service, or organisation. It allows users to plot out each stage of the experience, noting touchpoints, emotions, pain points, and opportunities for improvement. These tools help teams…

A Department Hub is a centralised online space where all resources, information, and tools related to a specific department are organised and easily accessible. It serves as a one-stop location for team members to find documents, announcements, contacts, and key processes relevant to their work. Department Hubs help improve communication, collaboration, and efficiency by keeping…

A time budgeting tool is a digital or physical system designed to help individuals or teams plan how they spend their time. It allows users to allocate specific amounts of time to tasks, projects, or activities, making it easier to manage schedules and avoid overcommitment. By tracking time and visualising how it is distributed, these…

A Remote Work Manager is a person responsible for leading and coordinating a team whose members work from different locations, often from home or other remote settings. They ensure that tasks are completed on time, communication runs smoothly, and everyone has the tools they need to succeed. Their role involves setting expectations, tracking progress, and…