Category: Natural Language Processing

Intent Shadowing

Intent shadowing occurs when a specific intent in a conversational AI or chatbot system is unintentionally overridden by a more general or broader intent. This means the system responds with the broader intent’s answer instead of the more accurate, specific one. It often happens when multiple intents have overlapping training phrases or when the system…

Intelligent Document Processing

Intelligent Document Processing (IDP) refers to the use of artificial intelligence and automation technologies to read, understand, and extract information from documents. It combines techniques such as optical character recognition, natural language processing, and machine learning to process both structured and unstructured data from documents like invoices, contracts, and forms. This helps organisations reduce manual…

Tokenisation Strategies

Tokenisation strategies are methods used to split text into smaller pieces called tokens, which can be words, characters, or subwords. These strategies help computers process and understand language by breaking it down into more manageable parts. The choice of strategy can affect how well a computer model understands and generates text, as different languages and…