Intent shadowing occurs when a specific intent in a conversational AI or chatbot system is unintentionally overridden by a more general or broader intent. This means the system responds with the broader intent’s answer instead of the more accurate, specific one. It often happens when multiple intents have overlapping training phrases or when the system…
Intent Shadowing
- Post author By EfficiencyAI
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- Categories In Artificial Intelligence, Explainability & Interpretability, Natural Language Processing