Category: Natural Language Processing

HR Chatbots

HR chatbots are computer programmes designed to simulate conversation with employees or job candidates, helping to answer questions or complete tasks related to human resources. These chatbots use artificial intelligence to respond to common queries, such as questions about company policies, benefits, or leave requests. By automating repetitive communication, HR chatbots can save time for…

Sentiment Analysis for Support

Sentiment analysis for support uses computer programs to determine if messages from customers are positive, negative or neutral. This helps support teams understand how customers feel about their products or services. By analysing large numbers of messages, companies can spot trends, react to problems early and improve the customer experience.

Chatbots in Business Functions

Chatbots in business functions are software programmes designed to simulate human conversation and assist with tasks within companies. They can answer questions, guide users through processes, and provide information quickly. Businesses use chatbots to handle customer service, sales enquiries, internal support, and more, allowing staff to focus on more complex work.

Translation Management

Translation management is the process of organising and controlling the translation of content from one language to another. It involves planning, tracking, and coordinating tasks to ensure that translated materials are accurate, consistent, and delivered on time. This approach often uses specialised software and workflows to handle multiple languages and contributors efficiently.

AI Writing Assistant

An AI writing assistant is a software tool that uses artificial intelligence to help people write more effectively and efficiently. It can suggest improvements, check grammar and spelling, and even generate content based on prompts or ideas. These assistants are used for tasks like writing emails, reports, articles, or creative stories, and often integrate with…

Sentiment Analysis Systems

Sentiment analysis systems are computer programmes that automatically identify and interpret the emotional tone behind pieces of text. They determine whether the sentiment expressed is positive, negative, or neutral, and sometimes even more detailed moods. These systems are commonly used to analyse texts such as social media posts, reviews, and customer feedback to understand public…

End-to-End Memory Networks

End-to-End Memory Networks are a type of artificial intelligence model designed to help computers remember and use information over several steps. They combine a memory component with neural networks, allowing the model to store facts and retrieve them as needed to answer questions or solve problems. This approach is especially useful for tasks where the…