Category: Natural Language Processing

Semantic Inference Models

Semantic inference models are computer systems designed to understand the meaning behind words and sentences. They analyse text to determine relationships, draw conclusions, or identify implied information that is not directly stated. These models rely on patterns in language and large datasets to interpret subtle or complex meanings, making them useful for tasks like question…

Semantic Drift Compensation

Semantic drift compensation is the process of adjusting for changes in the meaning of words or phrases over time or across different contexts. As language evolves, the same term can develop new meanings or lose old ones, which can cause confusion in language models, search engines, or translation systems. Semantic drift compensation uses algorithms or…

AI-Powered Customer Support

AI-powered customer support uses artificial intelligence to help answer customer questions, solve problems, and provide information automatically. It can include chatbots, virtual assistants, and automated email responses, all designed to help customers quickly and efficiently. This technology can work around the clock, handle many requests at once, and learn from previous interactions to improve over…

Semantic Knowledge Injection

Semantic knowledge injection is the process of adding meaningful information or context to a computer system, such as a machine learning model or database, so it can understand and use that knowledge more effectively. This often involves including facts, relationships, or rules about a subject, rather than just raw data. By doing this, the system…

Contextual Embedding Alignment

Contextual embedding alignment is a process in machine learning where word or sentence representations from different sources or languages are adjusted so they can be compared or combined more effectively. These representations, called embeddings, capture the meaning of words based on their context in text. Aligning them ensures that similar meanings are close together, even…

Chatbot Implementation

Chatbot implementation is the process of designing, developing and integrating a computer program that can simulate conversation with users, typically through text or voice. It involves choosing the right platform, defining the chatbot’s purpose, creating conversation flows and connecting to any necessary databases or services. Proper implementation ensures the chatbot can handle user queries accurately…

Customer Support Automation

Customer support automation is the use of technology to handle common customer service tasks, such as answering questions or resolving issues, without human intervention. This often involves chatbots, automated email replies, and self-service portals. By automating routine support, businesses can respond faster and free up staff for more complex problems.

Sentiment Analysis Framework

A sentiment analysis framework is a structured system or set of tools used to determine the emotional tone behind a body of text. It helps to classify opinions expressed in text as positive, negative, or neutral. These frameworks often use language processing techniques and machine learning to analyse reviews, comments, or any written feedback.

Contract Review Automation

Contract review automation uses software tools to quickly analyse legal contracts for important terms, risks, and requirements. These tools can spot errors, highlight unusual clauses, and check for compliance with company policies. By automating repetitive review tasks, organisations save time and reduce the chance of human mistakes.

Business Sentiment Tracking

Business sentiment tracking is the process of measuring and analysing how people feel about a company, industry, or the economy. It often involves collecting opinions from surveys, social media, news articles, and other public sources. These insights help organisations understand trends, predict changes, and make informed decisions.