Business Capability Assessment is a process that helps organisations understand what they are able to do well and where they need improvement. It involves evaluating the skills, resources, processes, and technologies that support a company’s main activities. The goal is to identify gaps or strengths so that leaders can make informed decisions about investments, changes,…
Category: Enterprise Architecture
Requirements Traceability Matrix
A Requirements Traceability Matrix is a document that helps track the relationship between requirements and their implementation throughout a project. It ensures that each requirement is addressed during development and testing, making it easier to spot missing or incomplete features. This matrix is often used in software and systems projects to maintain control and accountability…
Non-Functional Requirements
Non-functional requirements describe how a system should perform rather than what it should do. They focus on qualities like speed, reliability, security, and usability. These requirements help ensure the system meets user expectations beyond its basic features.
Functional Specification
A functional specification is a detailed document that describes what a system, product, or application is supposed to do. It outlines the features, behaviours, and requirements from the user’s perspective, making it clear what needs to be built. This document serves as a guide for designers, developers, and stakeholders to ensure everyone understands the intended…
Business Process Modeling
Business Process Modeling is a way to visually describe the steps and flow of activities in a business process. It helps people understand how work is done, where decisions are made, and how information moves between tasks. By creating diagrams or maps, organisations can spot areas to improve efficiency, reduce errors, and make processes clearer…
Requirements Gathering
Requirements gathering is the process of understanding and documenting what needs to be built or delivered in a project. It involves talking to stakeholders, users, and decision-makers to find out their needs, expectations, and goals. The information collected is used to create a clear list of requirements that guide the design and development of a…
360 Customer View Dashboards
A 360 Customer View Dashboard is a tool that brings together all the important information about a customer into one place. It collects data from different sources such as sales, support, marketing, and social media, giving staff a complete picture of each customer. This helps organisations understand customer needs, track interactions, and make better decisions…
Legacy System Retirement Plan
A Legacy System Retirement Plan is a structured approach for phasing out old software or hardware that an organisation no longer wishes to support or maintain. It involves analysing the existing system, planning the transition to new solutions, and ensuring that data and functionality are preserved. The plan also outlines how to manage risks, communicate…
Application Rationalisation
Application rationalisation is the process of reviewing and evaluating an organisation’s software applications to determine which should be kept, updated, replaced, or retired. This helps reduce unnecessary costs, complexity, and duplication by ensuring only the most valuable and effective applications are used. The goal is to streamline the technology environment, making it easier to manage…
Shadow IT Identification
Shadow IT Identification is the process of finding and tracking technology systems, software, or devices that are used within an organisation without official approval or oversight. These tools are often adopted by employees to solve immediate problems or increase productivity, but they can create security and compliance risks if not properly managed. Identifying shadow IT…