Identity federation is a system that allows users to use a single set of login credentials to access multiple, independent services or websites. Instead of creating a new account for every service, users can authenticate using an account from a trusted provider, such as a university or a large company. This approach simplifies the login…
Single Sign-On Implementation is the process of setting up a system that allows users to log in once and gain access to multiple related but independent applications without needing to enter their credentials again. It streamlines user authentication by connecting various services to a central identity provider. This reduces password fatigue and improves security by…
An Access Management Framework is a set of rules, processes, and tools that control who can view or use resources within an organisation. It helps ensure that only authorised people can access specific information or systems, which protects data and maintains privacy. This framework typically includes ways to identify users, grant or restrict permissions, and…
An asset management system is a set of tools or software that helps organisations track, maintain, and organise their physical or digital assets. This includes things like computers, vehicles, equipment, or even digital files and licences. The system stores information about each asset, such as its location, condition, and maintenance history, making it easier to…
A Configuration Management Database, or CMDB, is a centralised system that stores information about an organisation’s IT assets and their relationships. It helps track hardware, software, networks, and documentation, giving a clear view of what resources are in use. By organising this data, a CMDB makes it easier to manage changes, resolve issues, and improve…
IT Service Management, or ITSM, refers to how organisations design, deliver, manage and improve the way they provide IT services to their users. It includes the processes and policies that help IT teams support the business and ensure technology runs smoothly. ITSM aims to align IT services with the needs of the business and its…
An observability framework is a set of tools and practices that help teams monitor, understand, and troubleshoot their software systems. It collects data such as logs, metrics, and traces, presenting insights into how different parts of the system are behaving. This framework helps teams detect issues quickly, find their causes, and ensure systems run smoothly.
Legacy system integration is the process of connecting older computer systems or software with newer applications or technologies. This allows organisations to keep using valuable existing tools while benefiting from modern solutions. It often involves bridging gaps between systems that were not originally designed to work together, ensuring data can move smoothly between them.
An integration platform strategy is a planned approach to connecting different software systems, applications, and data sources within an organisation. It outlines how various tools and technologies will work together, allowing information to flow smoothly between systems. This strategy helps businesses automate processes, reduce manual work, and ensure data is consistent across departments.
An Enterprise Service Bus (ESB) is a software system that helps different computer programmes within a company communicate and share data. It acts as a central hub, allowing various applications to connect without needing to know the technical details of each other. By using an ESB, businesses can integrate their systems more easily, making it…