Process governance models are structured approaches that define how processes are managed, monitored, and improved within an organisation. They set clear rules and responsibilities for decision-making, accountability, and performance measurement across business processes. These models help ensure consistency, compliance, and alignment with organisational goals by providing frameworks for oversight and continuous improvement.
Category: Digital Transformation
Service Transition Planning
Service transition planning is the process of organising and managing the steps needed to move a new or changed service into operation. It ensures that changes are introduced smoothly, with minimal disruption to business activities. The planning covers everything from scheduling, resource allocation, risk assessment, to communication with stakeholders.
Business Impact Assessment
A Business Impact Assessment is a process used by organisations to identify which functions and processes are most crucial to their operations. It helps determine the potential effects of disruptions, such as natural disasters or cyber-attacks, on key business areas. The assessment guides planning for how to reduce risks and recover quickly if something goes…
Digital Benefits Realisation
Digital benefits realisation is the process of making sure that the promised advantages of a digital project are actually achieved. It involves planning, tracking, and measuring the positive changes that come from using new digital tools or systems. The aim is to ensure that investments in technology lead to real improvements, such as saving time,…
Transformation Risk Register
A Transformation Risk Register is a tool used to identify, assess, and manage risks during a business or organisational transformation project. It lists potential problems that might arise, how likely they are to happen, their possible impact, and what actions can be taken to reduce or manage them. This register helps project teams stay aware…
Programme Assurance
Programme assurance is the process of independently checking that a programme, which is a group of related projects managed together, is likely to succeed. It involves reviewing plans, progress, risks, and controls to make sure everything is on track and problems are spotted early. The aim is to give confidence to stakeholders that the programme…
Digital Governance Models
Digital governance models are frameworks or systems that help organisations manage their digital resources, decisions, and responsibilities. These models set out clear rules for who makes decisions about technology and digital services, ensuring that everyone understands their roles. They help organisations stay efficient, secure, and compliant with regulations when using digital tools and platforms.
Digital Operating Model
A digital operating model is the way an organisation structures its processes, technology, and people to use digital tools and data effectively. It covers how work gets done, how teams collaborate, and how decisions are made to support digital goals. A digital operating model helps businesses adapt quickly to changes by integrating digital solutions into…
Omnichannel Strategy
An omnichannel strategy is a business approach that integrates different methods of customer interaction, such as websites, physical stores, social media, and mobile apps, to provide a seamless experience. This means customers can switch between channels without losing information or having to repeat themselves. The main goal is to make it easy and consistent for…
Digital Value Proposition Design
Digital Value Proposition Design is the process of defining and shaping the main benefits and features that a digital product or service offers to its users. It involves understanding what users need or want and clearly showing how a digital solution helps them solve problems or achieve goals. This approach helps businesses communicate why their…