Innovation funnel management is a process used by organisations to guide new ideas from initial concepts through to fully developed products or solutions. It involves filtering, evaluating and refining ideas at each stage to focus resources on the most promising opportunities. This approach helps businesses minimise risk, save time and ensure that only the best…

Strategic roadmap development is the process of creating a clear plan that outlines the steps needed to achieve long-term goals within an organisation or project. It involves identifying key objectives, milestones, resources, and timelines, ensuring everyone knows what needs to be done and when. This approach helps teams stay focused, track progress, and adapt to…

Scenario planning is a way for organisations or individuals to think ahead by imagining different possible futures. It involves creating several detailed stories or scenarios about what might happen based on current trends and uncertainties. This helps people prepare for a range of possible changes, rather than just making one plan and hoping things go…

Cost-benefit analysis is a method used to compare the costs of a decision or project with its expected benefits. It helps people and organisations decide whether an action is worthwhile by weighing what they must give up against what they might gain. This process involves identifying, measuring, and comparing all the positives and negatives before…

Risk management in transformation is the process of identifying, assessing, and controlling potential problems that could affect the success of major changes within an organisation. These changes might include adopting new technology, restructuring teams, or altering business processes. Effective risk management helps organisations prepare for uncertainties and minimise negative impacts during periods of significant change.

Performance management frameworks are structured systems used by organisations to track, assess, and improve employee or team performance. These frameworks help set clear goals, measure progress, and provide feedback to ensure everyone is working towards the same objectives. They often include regular reviews, performance metrics, and development plans to support continuous improvement.

The Balanced Scorecard is a management tool that helps organisations measure and manage performance using a mix of financial and non-financial indicators. It divides goals into four main perspectives: financial, customer, internal processes, and learning and growth. By tracking these areas, companies can see how well they are meeting their objectives and identify where improvements…

KPI definition and alignment is the process of identifying key performance indicators that directly support an organisation’s goals. KPIs are measurable values used to track progress and success. Aligning KPIs ensures that everyone is working towards the same priorities and can clearly see how their efforts contribute to overall objectives.

Service design thinking is a creative approach to improving or creating services by focusing on the needs and experiences of users. It involves understanding how people interact with a service, identifying pain points, and coming up with ideas to make the service better. This method uses tools like customer journey maps and prototyping to design…

Employee Experience Design is the process of intentionally shaping every aspect of an employee’s journey within an organisation, from recruitment to exit. It focuses on understanding employees’ needs, expectations, and feelings at each stage of their work life. By designing better experiences, organisations aim to boost satisfaction, productivity, and retention.