Digital flow efficiency is a measure of how smoothly and quickly work moves through a digital process or system. It looks at the proportion of time work items spend actively being worked on versus waiting or stuck in queues. High digital flow efficiency means less waiting, fewer bottlenecks, and faster delivery of results or products.
Cycle time in business operations refers to the total time it takes for a process to be completed from start to finish. It measures how long it takes for a task, product, or service to move through an entire workflow. By tracking cycle time, organisations can identify delays and work to make their processes more…
Agile metrics in business are measurements used to track the progress, efficiency, and effectiveness of teams using agile methods. These metrics help organisations understand how well their teams are delivering value, how quickly they respond to changes, and where improvements are needed. Common agile metrics include cycle time, velocity, and lead time, which focus on…
Lean Portfolio Kanban is a visual management method used to organise and track work at the portfolio level in organisations. It helps leaders and teams see the flow of strategic initiatives, prioritise what is most important, and manage the progress of multiple projects or investments. By limiting the number of items in progress and making…
Agile Enablement Services are support activities and resources provided to help organisations adopt and improve agile ways of working. These services might include training, coaching, mentoring, and providing tools or frameworks that make it easier for teams to work in an agile manner. The goal is to help teams become more flexible, collaborative, and responsive…
Business enablement functions are teams or activities within an organisation that support core business operations by providing tools, processes, and expertise. These functions help improve efficiency, ensure compliance, and allow other teams to focus on their main tasks. Common examples include IT support, human resources, finance, legal, and training departments.
Digital ways of working refer to using technology and online tools to carry out everyday tasks, collaborate with others, and manage information. This can include using email, video calls, shared documents, and project management software instead of relying on paper or in-person meetings. These methods help people work together efficiently, even if they are not…
A Transformation Accountability Model is a structured approach used by organisations to ensure that changes or improvements are implemented effectively and responsibilities are clearly defined. It sets clear roles, expectations, and measurable outcomes for each stage of a transformation process, such as digital upgrades, cultural shifts, or operational changes. The model helps leaders track progress,…
Digital transformation roles and responsibilities refer to the specific tasks and duties assigned to individuals or teams when an organisation shifts from traditional ways of working to using digital technologies. These roles may include leaders who set the strategy, project managers who coordinate activities, IT specialists who implement systems, and staff who adapt to new…
Cross-Functional Planning Boards are visual tools or platforms used by teams from different departments to coordinate their work and share information. These boards help break down barriers between teams, making it easier for people with different skills and roles to plan, track progress, and solve problems together. They are often used in workplaces to improve…