Category: Digital Transformation

Functional Specification

A functional specification is a detailed document that describes what a system, product, or application is supposed to do. It outlines the features, behaviours, and requirements from the user’s perspective, making it clear what needs to be built. This document serves as a guide for designers, developers, and stakeholders to ensure everyone understands the intended…

Kano Model Analysis

Kano Model Analysis is a method used to understand how different features or attributes of a product or service affect customer satisfaction. It categorises features into groups such as basic needs, performance needs, and excitement needs, helping teams prioritise what to develop or improve. By using customer feedback, the Kano Model helps organisations decide which…

Prioritization Frameworks

Prioritisation frameworks are structured methods that help individuals or teams decide which tasks or projects should be addressed first based on specific criteria such as urgency, impact, or resources required. These frameworks provide a clear way to weigh options, making decision-making more objective and less influenced by personal bias. By using a prioritisation framework, organisations…

Business Process Modeling

Business Process Modeling is a way to visually describe the steps and flow of activities in a business process. It helps people understand how work is done, where decisions are made, and how information moves between tasks. By creating diagrams or maps, organisations can spot areas to improve efficiency, reduce errors, and make processes clearer…

PESTLE Analysis

PESTLE Analysis is a strategic tool used to understand the external factors that can impact an organisation or project. The acronym stands for Political, Economic, Social, Technological, Legal, and Environmental factors. By examining each of these areas, businesses can identify potential risks and opportunities in their operating environment. PESTLE Analysis helps organisations make informed decisions…

SWOT Analysis

SWOT Analysis is a simple framework used to evaluate the strengths, weaknesses, opportunities, and threats relating to a business, project, or idea. The process involves listing internal factors, such as what the organisation does well and where it can improve, as well as external factors, like market trends and potential risks. This helps teams or…