Trigger-driven automation flows are systems where specific actions automatically occur in response to defined events or conditions. These triggers can be anything, such as receiving an email, a change in a database, or a user clicking a button. Automation flows help reduce manual effort by handling tasks as soon as the trigger happens.
Category: Digital Transformation
Augmented Decision Pipelines
Augmented decision pipelines are systems that combine automated data processing with human input to help organisations make better decisions. These pipelines use technologies like artificial intelligence, machine learning, and analytics to process large amounts of information. They present the results to people, who then use their judgement and expertise to make the final decisions. This…
Digital Workforce Role Mapping
Digital workforce role mapping is the process of identifying, categorising, and assigning tasks to both human and digital workers within an organisation. It clarifies who or what is responsible for each task, especially when automation tools such as robots or software are used alongside people. This helps ensure that work is distributed efficiently, reduces duplication,…
AI Enablement Dashboards
AI Enablement Dashboards are digital tools that display information about how artificial intelligence is being used within an organisation or project. They help users track the performance, adoption, and results of AI systems in a clear and organised way. These dashboards often include charts, metrics, and alerts to help teams make informed decisions and improve…
Workforce Co-Pilot Frameworks
Workforce Co-Pilot Frameworks are structures or systems designed to help employees work more effectively with digital assistants, such as AI tools or automated software. These frameworks outline best practices, roles, and guidelines for collaboration between human workers and technology. The goal is to improve efficiency, support decision-making, and ensure smooth integration of digital co-pilots into…
Organisation Chart Viewer
An Organisation Chart Viewer is a digital tool that displays the structure of a company or group, showing how roles and departments are arranged. It helps people see who reports to whom and how teams are connected. This viewer often allows users to interact with the chart, making it easier to find information about individuals…
Smart Workspace Mapper
A Smart Workspace Mapper is a digital tool or system that helps organisations visualise, organise, and manage their physical or virtual workspaces. It uses data to map out where resources, desks, meeting rooms, or teams are located, and can track how spaces are used over time. By providing a clear overview, it supports better planning,…
Operational KPI Engine
An Operational KPI Engine is a system or tool that automatically gathers, calculates and presents key performance indicators (KPIs) related to day-to-day business activities. It helps organisations track their progress against set goals by using real-time data from different sources. This engine often provides dashboards, alerts and reports to help teams make quick and informed…
Support Flow Designer
Support Flow Designer is a tool used to create, organise, and automate customer support processes. It allows teams to visually map out how support requests are handled, from the moment a customer contacts support to the resolution of their issue. This helps ensure that support teams can deliver consistent and efficient service by guiding agents…
Virtual Office Manager
A Virtual Office Manager is a professional who handles administrative tasks and office management remotely using digital tools. They support businesses by organising schedules, managing communications, handling documents, and coordinating with team members, all online. This role helps companies operate smoothly without needing a physical office or in-person staff for daily management tasks.