A Digital Adoption Platform (DAP) is a software tool that helps users learn how to use other digital applications or systems more efficiently. It guides users through tasks, offers step-by-step instructions, and provides helpful tips directly within the software they are using. DAPs are often used by organisations to make onboarding and training easier, reduce…
Category: Digital Transformation
Cloud Cost Optimization
Cloud cost optimisation is the process of reducing spending on cloud services while maintaining performance and reliability. It involves monitoring usage, identifying unnecessary resources, and adjusting configurations to avoid waste. The goal is to pay only for what is needed, making cloud spending more efficient and predictable.
Digital Workplace Enablement
Digital workplace enablement is the process of providing employees with the digital tools, platforms and support they need to work effectively from anywhere. It includes setting up systems for communication, collaboration, document sharing and task management, so teams can stay connected and productive. The goal is to create a seamless experience that makes work easier,…
Process Automation Frameworks
Process automation frameworks are structured sets of tools, rules, and best practices that help organisations automate repetitive tasks or workflows. These frameworks provide a standard way to design, implement, test, and manage automated processes. By using a framework, teams can save time, reduce errors, and maintain consistency in how tasks are automated across different projects.
Cloud Migration Strategies
Cloud migration strategies are methods used by organisations to move their digital assets, applications, and data from on-premises infrastructure to cloud-based environments. This process can involve different approaches, such as moving everything as it is, modifying applications to better fit the cloud, or rebuilding them entirely using cloud technologies. The aim is to improve flexibility,…
Digital Transformation Metrics
Digital transformation metrics are specific measurements used to track the progress and success of an organisation’s efforts to adopt digital technologies and processes. These metrics can include things like employee adoption rates, customer satisfaction, cost savings, and improvements in efficiency. By monitoring these figures, organisations can see what is working well and where they need…
Stakeholder Analysis
Stakeholder analysis is a process used to identify all the people, groups, or organisations who have an interest in a project or decision. It helps to understand their needs, expectations, and how they might be affected by or influence the work. This process supports better communication, reduces misunderstandings, and ensures different viewpoints are considered during…
Gap Analysis
Gap analysis is a method used to compare current performance or outcomes with desired goals or standards. It helps identify what is missing or needs improvement to achieve those goals. By understanding the gap, organisations can plan steps to bridge it and reach their objectives more effectively.
Process Mapping
Process mapping is the activity of visually describing the steps involved in completing a task or workflow. It helps people understand how work flows from start to finish, making it easier to spot areas for improvement or potential issues. By laying out each step, decisions, and participants, organisations can find ways to make their processes…
Business Analysis
Business analysis is the process of examining an organisation’s needs, challenges, and opportunities to find solutions that improve performance. It involves understanding how a business works, identifying problems, and recommending changes to processes, systems, or products. Business analysts collect and interpret data to support decision-making and ensure that projects deliver value to the organisation.