Survey and feedback software is a digital tool that helps organisations collect opinions, responses, or data from people, such as customers, employees, or event attendees. These platforms make it easy to design surveys, distribute them online or via email, and gather results in one place. The software often includes tools to analyse results, generate reports,…
Category: Business Transformation
Business Intelligence
Business Intelligence refers to technologies, practices, and tools used to collect, analyse, and present data to help organisations make better decisions. It transforms raw information from various sources into meaningful insights, often using dashboards, reports, and visualisations. This helps businesses identify trends, monitor performance, and plan more effectively.
Social Media Management
Social media management is the process of creating, scheduling, analysing, and engaging with content posted on social media platforms like Facebook, Instagram, Twitter, and LinkedIn. It involves planning posts, responding to messages or comments, and monitoring how audiences interact with shared content. The goal is to build a positive online presence, connect with people, and…
Live Chat Software
Live chat software is a digital tool that allows businesses and organisations to communicate with customers or website visitors in real time through instant messaging. It typically appears as a chat window on a website or within an app, enabling users to ask questions, seek support, or get information quickly. Many live chat systems also…
Help Desk Software
Help desk software is a digital tool that organisations use to manage and respond to customer or employee questions, issues, or requests. It helps teams organise incoming queries, assign tasks to the right staff, and track the progress of each case. This software often includes features like ticketing systems, knowledge bases, and automated responses to…
Collaboration Software
Collaboration software is a type of digital tool that helps people work together more easily, even if they are in different locations. It allows team members to share files, communicate, organise tasks, and coordinate projects all in one place. These tools are often used by businesses, schools, and organisations to help groups stay connected and…
Payroll Software
Payroll software is a computer program that helps businesses manage and automate the process of paying employees. It calculates wages, deductions, and taxes, and can generate payslips and reports. This type of software ensures payments are made accurately and on time, reducing the risk of mistakes and saving time for employers.
Human Resource Management
Human Resource Management (HRM) is the process of hiring, training, and supporting employees within an organisation. It involves managing everything related to a companynulls staff, including recruitment, payroll, benefits, and workplace policies. The goal of HRM is to help employees do their best work while ensuring the company meets its business objectives.
E-commerce Platform
An e-commerce platform is a software solution that allows businesses or individuals to create and manage online shops where they can sell products or services. These platforms provide tools for listing items, handling payments, managing orders, and communicating with customers. They help streamline the process of setting up an online store, so sellers do not…
Email Marketing Software
Email marketing software is a digital tool that helps businesses and organisations send emails to groups of people. It is designed to manage mailing lists, create and personalise messages, and track how recipients interact with those emails. This software often includes features for scheduling campaigns, testing different messages, and analysing results to improve future emails.