An Automation Centre of Excellence (CoE) is a dedicated team or group within an organisation that sets the standards, best practices, and frameworks for automation projects. It provides guidance, resources, and support to ensure that automation initiatives are consistent, efficient, and aligned with business goals. The CoE also helps train staff, select suitable tools, and…
Category: Business Transformation
Continuous Process Improvement
Continuous Process Improvement is a method used by organisations to regularly evaluate and enhance their workflows, systems, or services. The aim is to find ways to make things work better, faster, or more efficiently. This ongoing approach helps companies stay competitive, reduce waste, and meet customer needs more effectively. By making small, regular changes instead…
Six Sigma in Tech Transformation
Six Sigma is a method that helps organisations improve how they work by reducing mistakes and making processes more efficient. In tech transformation, it is used to streamline digital changes, cut down errors in software or system upgrades, and ensure smoother transitions. The approach relies on measuring current performance, finding where things go wrong, and…
Lean IT Principles
Lean IT Principles are a set of guidelines used to improve the efficiency and effectiveness of IT services and processes. They focus on reducing waste, maximising value for customers, and making continuous improvements. By applying these principles, organisations aim to deliver better results with fewer resources and less effort.
Operational Excellence Frameworks
Operational Excellence Frameworks are structured approaches that organisations use to make their processes more efficient, reliable and effective. These frameworks provide a set of principles, tools and methods to help teams continuously improve how they work. The goal is to deliver better results for customers, reduce waste and support consistent performance across the business.
Business Process Management (BPM)
Business Process Management (BPM) is a method organisations use to analyse, design, improve, and monitor their everyday work processes. The goal is to make these processes more efficient, clear, and adaptable. BPM helps identify steps that can be automated, streamlined, or changed to save time and resources. By using BPM, businesses ensure that tasks are…
Hyperautomation Strategies
Hyperautomation strategies refer to the coordinated use of advanced technologies to automate as many business processes as possible. This approach goes beyond basic automation by using tools like artificial intelligence, machine learning, and robotic process automation to handle complex tasks. Organisations use hyperautomation to improve efficiency, reduce manual work, and create smoother workflows across departments.
Business Process Reengineering
Business Process Reengineering (BPR) is the practice of completely rethinking and redesigning how business processes work, with the aim of improving performance, reducing costs, and increasing efficiency. Instead of making small, gradual changes, BPR usually involves starting from scratch and looking for new ways to achieve business goals. This might include adopting new technologies, changing…
Robotic Process Automation (RPA)
Robotic Process Automation, or RPA, is a technology that uses computer software to automate repetitive tasks usually carried out by humans on computers. These tasks often involve moving data between systems, filling in forms, or processing simple transactions. RPA tools follow set rules and steps, working much like a digital assistant that never gets tired…
Process Automation and Optimization
Process automation and optimisation involve using technology to perform repetitive tasks with minimal human intervention and improving how these tasks are carried out. The goal is to make workflows faster, reduce mistakes, and save resources by streamlining steps or eliminating unnecessary actions. This can apply to anything from manufacturing production lines to office paperwork or…