Help desk software is a digital tool that organisations use to manage and respond to customer or employee questions, issues, or requests. It helps teams organise incoming queries, assign tasks to the right staff, and track the progress of each case. This software often includes features like ticketing systems, knowledge bases, and automated responses to…
Help Desk Software
- Post author By EfficiencyAI
- Post date
- Categories In Automation Technologies, Business Transformation, Digital Transformation