Customer credit risk analytics is the process of assessing how likely a customer is to repay borrowed money or meet credit obligations. It uses data and statistical methods to predict the chances that a customer will default on payments. This helps lenders and businesses make informed decisions about who to lend to and under what…
Category: Artificial Intelligence
Forecasting Tools in Finance
Forecasting tools in finance are methods and software used to predict future financial outcomes, such as sales, profits, or stock prices. These tools use past data, statistical models, and sometimes machine learning to estimate what might happen next. By using these predictions, companies and investors can make informed decisions about budgeting, investing, and managing risks.
Contract Review Automation
Contract review automation uses software tools to quickly analyse legal contracts for important terms, risks, and requirements. These tools can spot errors, highlight unusual clauses, and check for compliance with company policies. By automating repetitive review tasks, organisations save time and reduce the chance of human mistakes.
Document Automation in Ops
Document automation in operations is the use of software tools to automatically create, manage, and process documents needed for daily business tasks. This can include generating contracts, invoices, reports, or compliance paperwork without manual input. By automating repetitive document tasks, organisations save time, reduce errors, and ensure consistency across their paperwork.
Digital Debt Identification
Digital debt identification is the process of finding and recognising debts that exist in digital systems, such as online accounts or electronic records. It typically involves using software tools to scan databases, emails, or financial platforms to spot unpaid bills, outstanding loans, or overdue payments. This helps organisations or individuals keep track of what is…
Business Sentiment Tracking
Business sentiment tracking is the process of measuring and analysing how people feel about a company, industry, or the economy. It often involves collecting opinions from surveys, social media, news articles, and other public sources. These insights help organisations understand trends, predict changes, and make informed decisions.
Ideation Pipeline Tools
Ideation pipeline tools are digital platforms or software that help teams generate, collect, organise, and evaluate ideas in a structured way. These tools guide ideas from the brainstorming phase through to selection and development, helping to ensure good suggestions are not lost or forgotten. They often include features for collaboration, voting, commenting, and tracking the…
HR Chatbots
HR chatbots are computer programmes designed to simulate conversation with employees or job candidates, helping to answer questions or complete tasks related to human resources. These chatbots use artificial intelligence to respond to common queries, such as questions about company policies, benefits, or leave requests. By automating repetitive communication, HR chatbots can save time for…
SLA Automation
SLA automation refers to the use of technology to monitor, manage and enforce Service Level Agreements (SLAs) between service providers and customers. It automates tasks such as tracking deadlines, sending notifications, and escalating issues when service commitments are at risk of being missed. By reducing manual oversight, SLA automation helps ensure that service standards are…
Sentiment Analysis for Support
Sentiment analysis for support uses computer programs to determine if messages from customers are positive, negative or neutral. This helps support teams understand how customers feel about their products or services. By analysing large numbers of messages, companies can spot trends, react to problems early and improve the customer experience.