📌 Target Operating Model Design Summary
Target Operating Model Design is the process of planning how a business or organisation should operate in the future to achieve its goals. It involves defining the ideal structure, processes, technology, and ways of working that will support the strategy. The outcome is a clear blueprint showing how people, systems, and processes will work together to deliver value.
🙋🏻♂️ Explain Target Operating Model Design Simply
Designing a Target Operating Model is like drawing up a detailed map before a big road trip. You decide which roads to take, where to stop, and what the car needs so everyone reaches the destination successfully. It helps everyone understand their role and how things should work together.
📅 How Can it be used?
A project team uses Target Operating Model Design to shape how a new service or business unit will run efficiently and meet objectives.
🗺️ Real World Examples
A retail bank plans to launch digital services and uses Target Operating Model Design to define new customer journeys, update technology systems, and restructure teams. This helps them shift from branch-based services to online banking, ensuring each department knows its role in the new approach.
A hospital group merges with another and applies Target Operating Model Design to align clinical procedures, integrate IT systems, and streamline support functions. This ensures smooth operations and consistent patient care across all locations after the merger.
✅ FAQ
What is a target operating model and why is it important for organisations?
A target operating model is a clear plan showing how an organisation wants to run in the future to achieve its goals. It brings together people, processes, and technology into a single blueprint, making sure everyone understands how things should work. This helps the organisation focus its efforts, adapt to change, and deliver better results for customers and stakeholders.
How does designing a target operating model help a business grow?
Designing a target operating model helps a business by providing a roadmap for change and improvement. It highlights the best ways to organise teams, use technology, and streamline processes. With this clarity, a business can spot gaps, reduce inefficiencies, and make decisions that support long-term growth.
Who should be involved in creating a target operating model?
Building a target operating model works best when people from across the organisation are involved. This often includes leaders, managers, employees who know the day-to-day work, and experts in technology or processes. Their input ensures the model is practical and reflects real needs, making it more likely to succeed.
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