Category: Technology Strategy

Operational Resilience

Operational resilience is an organisation’s ability to prepare for, respond to, and recover from unexpected disruptions that could affect its core services or operations. This involves identifying potential risks, creating plans to manage them, and ensuring that critical functions can continue even during crises. Effective operational resilience helps businesses protect their reputation, maintain customer trust,…

Digital Twin Implementation

Digital twin implementation is the process of creating a virtual copy of a physical object, system or process using data and digital technology. This digital replica receives real-time information from sensors or other data sources, allowing users to monitor, analyse and simulate the physical counterpart. Organisations use digital twins to predict outcomes, improve performance and…

Process Mining Strategy

A process mining strategy is an organised plan for using data from IT systems to analyse and improve how business processes work. It involves collecting data about how tasks are actually performed, discovering patterns and inefficiencies, and then using these insights to make better decisions. The strategy helps organisations understand where delays or errors happen…

Citizen Development

Citizen development is when people who are not professional software developers create or modify applications using easy-to-use tools. These tools often have simple interfaces and do not require advanced coding skills. This allows employees in different departments to solve problems and automate tasks themselves, without waiting for IT specialists.

Low-Code Platform Strategy

A low-code platform strategy is a plan for using software tools that let people create applications with minimal hand-coding. These platforms use visual interfaces, templates, and drag-and-drop features so users can build apps quickly, often without needing deep programming knowledge. Organisations adopt low-code strategies to speed up software development, reduce costs, and empower more team…

Workflow Automation Platform

A workflow automation platform is a type of software that helps people and organisations automate routine tasks and processes. It connects different apps or tools and makes them work together by setting up rules or triggers. This means tasks can be done automatically, saving time and reducing manual errors. Workflow automation platforms are commonly used…

Resource Management

Resource management is the process of planning, organising, and controlling resources such as people, time, money, and materials to achieve specific goals efficiently. It helps ensure that all necessary resources are available when needed and used effectively, reducing waste and avoiding shortages. Good resource management can lead to smoother operations, better teamwork, and successful project…

Portfolio Management System

A Portfolio Management System is a software tool that helps individuals or organisations track, manage, and analyse their collection of investments or projects. It provides a central place to monitor performance, assess risks, and make informed decisions about buying, selling, or adjusting assets. These systems often include features for reporting, rebalancing, and compliance monitoring, making…

Project Management Automation

Project management automation involves using digital tools or software to handle repetitive or time-consuming tasks in managing projects. These tasks can include scheduling, tracking progress, sending reminders, updating documents, and generating reports. By automating these activities, teams can save time, reduce human error, and focus on more complex or creative work.

CRM Transformation

CRM transformation refers to the process of changing and improving how a business manages its relationships with customers using new strategies, tools, or technologies. This often means moving from outdated systems or manual processes to more modern, digital solutions that help track customer interactions and data. The goal is to make customer management more efficient…