Data orchestration is the process of managing and coordinating the movement and transformation of data between different systems and tools. It ensures that data flows in the right order, at the right time, and reaches the correct destinations. This helps organisations automate and streamline complex data workflows, making it easier to use data effectively.
Test coverage metrics are measurements that show how much of your software’s code is tested by automated tests. They help teams understand if important parts of the code are being checked for errors. By looking at these metrics, teams can find parts of the code that might need more tests to reduce the risk of…
Service level visibility is the ability to clearly see and understand how well a service is performing against agreed standards or expectations. It involves tracking key indicators such as uptime, response times, and customer satisfaction. With good service level visibility, organisations can quickly spot issues and make informed decisions to maintain or improve service quality.
Pipeline forecast accuracy measures how closely a business’s sales or project pipeline predictions match the actual outcomes. It helps companies understand if their estimates for future sales, revenue, or project completions are reliable. Improving this accuracy allows organisations to plan resources, set realistic targets, and make better decisions.
Hypercare management is a focused period of support provided after launching a new system, product, or service. It ensures users have immediate help to resolve any issues and that the transition goes smoothly. This stage typically involves dedicated teams monitoring performance, addressing problems, and collecting feedback to make quick improvements.
Cutover planning is the process of preparing for the transition from an old system or process to a new one. It involves making sure all necessary steps are taken to ensure a smooth switch, including scheduling, communication, risk assessment, and resource allocation. The aim is to minimise disruptions and ensure that the new system is…
Operational Readiness Reviews are formal checks held before launching a new system, product, or process to ensure everything is ready for operation. These reviews look at whether the people, technology, processes, and support structures are in place to handle day-to-day functioning without problems. The aim is to spot and fix issues early, reducing the risk…
Ad serving is the process of delivering digital advertisements to websites, apps, or other online platforms. It involves selecting which ads to show, displaying them to users, and tracking their performance. Ad serving uses technology to ensure the right ads reach the right people at the right time, often using data about users and their…
Virtual Machine Management refers to the process of creating, configuring, monitoring, and maintaining virtual machines on a computer or server. It involves allocating resources such as CPU, memory, and storage to each virtual machine, ensuring they run efficiently and securely. Good management tools help automate tasks, improve reliability, and allow multiple operating systems to run…
A push notification service is a system that allows apps or websites to send instant messages or alerts directly to a user’s device, even when the app is not actively being used. These notifications can appear as pop-up messages, banners, or icons on smartphones, tablets, or computers. The service helps keep users informed about updates,…