Business enablement functions are teams or activities within an organisation that support core business operations by providing tools, processes, and expertise. These functions help improve efficiency, ensure compliance, and allow other teams to focus on their main tasks. Common examples include IT support, human resources, finance, legal, and training departments.
Category: Digital Transformation
Digital Ways of Working
Digital ways of working refer to using technology and online tools to carry out everyday tasks, collaborate with others, and manage information. This can include using email, video calls, shared documents, and project management software instead of relying on paper or in-person meetings. These methods help people work together efficiently, even if they are not…
Transformation Accountability Model
A Transformation Accountability Model is a structured approach used by organisations to ensure that changes or improvements are implemented effectively and responsibilities are clearly defined. It sets clear roles, expectations, and measurable outcomes for each stage of a transformation process, such as digital upgrades, cultural shifts, or operational changes. The model helps leaders track progress,…
Digital Transformation Roles & Responsibilities
Digital transformation roles and responsibilities refer to the specific tasks and duties assigned to individuals or teams when an organisation shifts from traditional ways of working to using digital technologies. These roles may include leaders who set the strategy, project managers who coordinate activities, IT specialists who implement systems, and staff who adapt to new…
Cross-Functional Planning Boards
Cross-Functional Planning Boards are visual tools or platforms used by teams from different departments to coordinate their work and share information. These boards help break down barriers between teams, making it easier for people with different skills and roles to plan, track progress, and solve problems together. They are often used in workplaces to improve…
Co-Creation with End Users
Co-creation with end users means involving the people who will actually use a product or service in its design and development. This approach helps ensure that the final result closely matches their needs and preferences. By collaborating directly with end users, organisations can gather valuable feedback, test ideas early, and make better decisions throughout the…
Outcome-Based Planning
Outcome-based planning is a method where the focus is on the end results you want to achieve, rather than just the tasks or processes involved. It starts by clearly defining the desired outcomes, then works backwards to figure out the steps needed to reach those outcomes. This approach helps ensure that every action taken is…
Business Feedback Channels
Business feedback channels are the methods and tools a company uses to collect opinions, suggestions, or complaints from customers, employees, or partners. These channels help organisations understand how their products, services, or internal processes are performing. They can include surveys, suggestion boxes, social media, email, phone calls, or in-person meetings.
A/B Testing in Business
A/B testing in business is a method where two versions of something, like a website or marketing email, are shown to different groups of customers to see which version performs better. This approach helps companies make decisions based on actual customer behaviour rather than guesswork. By comparing outcomes, businesses can choose the option that leads…
Pilot Design in Transformation
Pilot design in transformation refers to planning and setting up small-scale tests before rolling out major changes in an organisation. It involves selecting a limited area or group to try out new processes, technologies, or ways of working. This approach helps identify potential issues, gather feedback, and make improvements before a broader implementation.