Dashboard optimisation is the process of improving dashboards so that they display information clearly and efficiently. It involves arranging data, charts, and metrics in a way that makes them easy to understand at a glance. The goal is to help users make better decisions by presenting the most important information in a logical and visually…
A Business Intelligence Strategy is a plan that guides how an organisation collects, analyses, and uses data to make informed decisions. It outlines the tools, processes, and people needed to turn raw information into useful insights. The strategy helps ensure that everyone in the business has access to accurate data when they need it, supporting…
A data-driven culture is an environment where decisions and strategies are based on data and evidence rather than opinions or intuition. Everyone in the organisation is encouraged to use facts and analysis to guide their actions. This approach helps teams make better choices and measure the impact of their work more accurately.
Self-Service BI Implementation is the process of setting up business intelligence tools so that employees can access, analyse and visualise data on their own, without needing help from IT specialists. This involves choosing user-friendly software, connecting it to company data sources and training staff to use the tools effectively. The goal is to help staff…
Data Mesh implementation is the process of setting up a data management approach where data is handled as a product by individual teams. Instead of a central data team managing everything, each team is responsible for the quality, ownership, and accessibility of their own data. This approach helps large organisations scale their data operations by…
A Balanced Scorecard is a management tool that helps organisations track and measure their performance from several different perspectives, not just financial results. It typically includes four key areas: financial, customer, internal processes, and learning and growth. By using this approach, businesses can get a more complete picture of how well they are meeting their…
Key Performance Indicators, or KPIs, are specific and measurable values that help organisations track how well they are achieving their goals. These indicators focus on the most important aspects of performance, such as sales numbers, customer satisfaction, or project completion rates. By monitoring KPIs, teams and managers can quickly see what is working well and…
A Service Level Agreement, or SLA, is a formal contract between a service provider and a customer that outlines the expected level of service. It clearly defines what services will be delivered, the standards for those services, and how performance will be measured. SLAs also describe what happens if the agreed standards are not met,…
Contract Lifecycle Management (CLM) is the process of managing contracts from their initial creation through negotiation, execution, renewal, and eventual expiry or termination. It involves organising all the stages a contract goes through to ensure compliance, reduce risks, and improve efficiency. CLM often uses software tools to automate routine tasks, store documents, and track important…
Supplier Relationship Management (SRM) is the process businesses use to manage their interactions with suppliers. It involves selecting suppliers, negotiating contracts, and ensuring that both parties meet agreed expectations. SRM aims to build positive relationships so that both the business and the supplier benefit over time. By effectively managing supplier relationships, organisations can reduce costs,…