Technology risk management is the process of identifying, assessing and controlling risks that come from using technology within an organisation. It involves recognising potential threats like system failures, cyber attacks, or data loss, and putting strategies in place to reduce or handle these risks. The aim is to keep technology running smoothly and protect sensitive…
Category: Digital Transformation
Digital Investment Prioritization
Digital investment prioritisation is the process of deciding which digital projects or technologies a business should fund and develop first. It involves evaluating different options based on their expected benefits, costs, risks, and alignment with company goals. This helps organisations make the most of their resources and achieve the best possible outcomes from their digital…
Innovation Portfolio Management
Innovation portfolio management is the process of organising, evaluating and overseeing a collection of innovation projects or initiatives within an organisation. It helps ensure that resources are used wisely, risks are balanced and projects align with business goals. By managing an innovation portfolio, companies can track progress, adjust priorities and make informed decisions about which…
Technology Portfolio Optimization
Technology portfolio optimisation is the process of selecting and managing a set of technologies within an organisation to achieve the best balance of benefits, costs, and risks. It involves assessing current technologies, identifying gaps or redundancies, and making informed decisions about which tools or systems to invest in, maintain, or retire. The aim is to…
IT Cost Optimization
IT cost optimisation is the process of reducing unnecessary spending on technology while ensuring that systems and services remain effective for the business. It involves analysing technology expenses, finding areas where costs can be trimmed, and making strategic decisions to use resources more efficiently. This can include renegotiating contracts, consolidating systems, automating processes, and adopting…
Predictive IT Operations
Predictive IT Operations refers to using data analysis, artificial intelligence, and machine learning to anticipate and prevent problems in computer systems before they happen. By monitoring system performance and analysing patterns, these tools can spot warning signs of potential failures or slowdowns. This approach helps companies fix issues early, reduce downtime, and keep services running…
Asset Management System
An asset management system is a set of tools or software that helps organisations track, maintain, and organise their physical or digital assets. This includes things like computers, vehicles, equipment, or even digital files and licences. The system stores information about each asset, such as its location, condition, and maintenance history, making it easier to…
Release Management Strategy
A release management strategy is a planned approach for how new software updates or changes are prepared, tested, and delivered to users. It helps teams organise when and how new features, fixes, or improvements are rolled out, making sure changes do not disrupt users or business operations. By setting clear steps and schedules, it reduces…
Change Management Process
The change management process is a set of steps that helps organisations handle changes to their systems, processes, or projects. It involves planning, approving, communicating, and reviewing changes to make sure they are successful and do not cause problems. This process helps teams adapt in an organised way, reducing risks and confusion when something new…
ITIL Implementation
ITIL Implementation refers to the process of adopting the Information Technology Infrastructure Library (ITIL) framework within an organisation. ITIL provides a set of best practices for delivering IT services effectively and efficiently. Implementing ITIL involves assessing current IT processes, identifying areas for improvement, and applying ITIL guidelines to enhance service management and customer satisfaction.