ITIL Implementation refers to the process of adopting the Information Technology Infrastructure Library (ITIL) framework within an organisation. ITIL provides a set of best practices for delivering IT services effectively and efficiently. Implementing ITIL involves assessing current IT processes, identifying areas for improvement, and applying ITIL guidelines to enhance service management and customer satisfaction.

Application modernisation is the process of updating older software to make it more efficient, secure, and compatible with current technologies. This can involve changing how an application is built, moving it to the cloud, or improving its features. The goal is to keep the software useful and cost-effective while meeting present-day business needs.

A Partner Network Strategy is a plan that organisations use to build and manage relationships with other companies, known as partners. These partners can help sell products, provide services, or support business growth in various ways. The strategy sets out how to choose the right partners, how to work together, and how to share benefits…

A platform business model is a way of organising a company that connects two or more distinct groups, such as buyers and sellers, to enable interactions and exchanges. The platform itself does not usually own the goods or services being exchanged but provides the rules, tools and infrastructure for others to interact. Well-known examples include…

A digital ecosystem strategy is a plan for how organisations use digital tools, platforms, and partnerships to connect with customers, suppliers, and other stakeholders. It involves creating value by linking different services and technologies, often across company boundaries. The goal is to build a network where all participants benefit and grow together through shared digital…

Emerging technology adoption refers to the process of recognising, evaluating, and integrating new or developing technologies into organisations or everyday life. This often involves assessing potential benefits, costs, and risks associated with the technology. Adoption can be influenced by factors like usefulness, ease of use, readiness, and the willingness of people or groups to try…

Technology scouting is the process of searching for new and emerging technologies that could benefit an organisation. It involves identifying, evaluating, and tracking innovations that may provide competitive advantages or solve specific challenges. Companies often use technology scouting to stay ahead in their industry by adopting or partnering with external sources of innovation.

Innovation strategy is a plan that guides how a business or organisation approaches creating new products, services, or ways of working. It sets clear goals for innovation and outlines the steps needed to achieve them. By following an innovation strategy, organisations can stay competitive, adapt to changes, and ensure they are meeting customer needs effectively.