📌 Operating Model Design Summary
Operating model design is the process of planning how a business or organisation will work to achieve its goals. It involves deciding how people, processes, technology, and information fit together to deliver products or services. A good operating model helps everyone understand their roles and how work gets done, making the organisation more efficient and effective.
🙋🏻♂️ Explain Operating Model Design Simply
Think of an operating model like the blueprint for a school. It shows where classrooms go, who teaches what, and how students move from one lesson to the next. Without a clear plan, people would get confused and things would not run smoothly. Designing an operating model helps everyone know what to do and how to work together.
📅 How Can it be used?
Operating model design can help a company launch a new service by organising teams, defining processes, and choosing technology to support delivery.
🗺️ Real World Examples
A retail chain wants to offer online shopping alongside its physical stores. By designing a new operating model, the company sets up an online sales team, updates its IT systems for website orders, and changes its warehouse processes to handle home deliveries.
A public hospital restructures its departments to improve patient care. By redesigning its operating model, the hospital creates new care teams, adjusts staff responsibilities, and streamlines appointment booking using updated software.
✅ FAQ
What is operating model design and why is it important?
Operating model design is about planning how a business or organisation works so it can meet its goals. It is important because it brings together people, processes, technology, and information, making sure everyone knows their roles and how things get done. This helps the organisation run smoothly and achieve better results.
How does a good operating model help a business?
A good operating model helps a business by making sure everyone understands what they need to do and how their work fits with others. It reduces confusion, improves communication, and helps the business use its resources more effectively. This leads to better service for customers and a more productive workplace.
What are the main parts of an operating model?
The main parts of an operating model are people, processes, technology, and information. These elements work together to deliver products or services. When they are well planned, it is easier for the organisation to reach its goals and adapt to change.
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